To receive a refund for a paid confirmed registration, or to be relieved from liability for payment for an unpaid confirmed registration, you must submit a written cancellation request by email, fax or regular mail (postmarked) by November 21, 2008.  No refunds will be issued, or cancellations approved, for requests postmarked, emailed or faxed after November 21, 2008 regardless of the reason given for requesting the refund.  Registration transfers and/or substitutions are allowed.  A $10.00 administrative fee will be charged for all refunds.  Duplicate payments will be refunded in full.  Checks for approved refunds and invoices for confirmed, unpaid registrations that were not properly cancelled, will be mailed approximately one month after the Conference.